Best price guarantee

SAVINGS: Keytel; the best price.

Here at keytelhotels.com we want to offer our clients the best prices on the market, and so we want to guarantee that booking your hotel on our website you will find the best price possible. We are convinced that our prices are the best, and for this reason, our guarantee leads us to even take on penalties if we are unable to fulfill our guarantee in any case. We have come up with a system to back up our commitment. It is easy, comfortable, and totally transparent, and any client can easily test it.


Conditions of the "Keytelhotels Best Price" Guarantee

  • Clients must book at keytelhotels.com
  • We give clients who have booked at our website keytelhotels.com a period of 2 hours* maximum from the time of confirmation of the booking they have made to let us know that the hotel that they have booked, with the same type of room and food plan, and under the same booking conditions, is available at a more economic price on the market, whether through another operator, an on-line travel agency, or directly through the hotel.
  • To accredit it, simply send a screen image or other documentation that will allow our operations department to verify that it is really possible to book at a lower price than that obtained at hotusa.com to the e-mail addressbooking@keytel.es
  • This guarantee is not valid for: group bookings, rates negotiated for companies, early-booking rates with discounts for purchasing early, or any other rate with booking conditions different than those offered by keytelhotels.com.

  • *Note: We grant a prudential margin of 2 hours due to frequent oscillations (both rising and falling) in hotel rates, obligating us to update our prices with this frequency.